December 18, 2018, Commack, NYVehicle Tracking Solutions® (VTS), a leader in fleet management and telematics software, has been awarded the 2018 Great User Experience Award for providing excellent client support along with their innovative fleet management software, Silent Passenger®.

Vehicle Tracking Solutions has been recognized for providing over two decades of leading fleet management services and technology. VTS’ support teams are located in the U.S. to provide seamless and efficient onboarding, on-site installations, and 24/7 customer service, resulting in overall client satisfaction and retention.

Since 2002, client satisfaction and superior technology remain at the core of the company. VTS understands that fleet software is not a “one-size-fits-all” solution, and that’s why its dedicated project management teams are assigned to help each client define top priorities, key business milestones, and measurable success plans to guide them every step of the way.

Whether clients are a first-time fleet software user, or they are converting over to Silent Passenger from another fleet management platform, VTS’ support teams are cross-functionally aligned around helping clients achieve positive fleet revenue outcomes, while eliminating the pains of migrating to a new fleet management platform.

Fleets centric businesses stay informed and run more efficiently using Silent Passenger’s powerful reporting dashboards provide the pivotal insights needed across vehicles, drivers and clients, including safety monitoring, preventative maintenance, fuel management, route optimization, mobile workforce management, client scheduling, and even toll management. The platform’s scalability and open source data connectivity make it easier than ever to aggregate information across companywide business systems, facilitating data-driven decision making across the organization that ultimately results in profitability and customer satisfaction across every touch point.

About Vehicle Tracking Solutions

Founded in 2002, Vehicle Tracking Solutions (VTS) remains the largest privately held fleet intelligence SaaS company in the U.S. The company’s fleet management software, Silent Passenger®, arms fleet centric organizations with critical business intelligence and data connectivity essential for making data-driven decisions to improve fleet safety, efficiency, productivity, and client support needed to achieve long-term business growth and profitability.






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