If you’re researching possible fleet management solutions for your business, there are some things that you should consider before choosing a solution. With so many providers to choose from, it can be a bit daunting to have to research or look into every provider. Every business is designed, structured and run differently.
Here are some things to look out for before narrowing down your possible options:
- API functionality. If you plan on using several different platforms to collect your data and run your operation, you would need a software that is API functional, or software able to combine the power of several different programs so that your day-to-day operations run smoothly.
- ELD compliance. With the FMCSA ELD mandate already in action, it is important to see if the ELD mandate applies to you and your business. If it doesn’t, then you don’t have to switch over to electronic logging just yet, but within the next couple of years, you’ll likely have to switch over. It might make more sense for your business to become ELD compliant sooner rather than later.
- Quality customer service. When you’re signing an agreement with a company, you want to feel like you matter. When problems arise, you want to feel comfortable reaching out with questions at any time. Whether you’re speaking with technicians, salespeople, software developers or customer service, you’ll want to be able to trust that the company will be able to deliver the best service to you.
- The type of software. Some fleet software might only be GPS tracking, or could be potentially more, like fleet management or overall operations management. Know exactly what you want out of your software company, but be open to learning about what else they could offer your business.
The choice is ultimately yours. With so many possibilities, there’s definitely a software company that will be able to fit your needs. Remember to keep an open mind, and make sure you read up on the software options out there.